Terms of Service
Plain English, on purpose: engagements are month-to-month, we never guarantee rankings, you own the work you paid for, and Washington law governs. The details follow.
These terms cover your use of seo-sasquatch.com and set the baseline for working with SEO Sasquatch(“we,” “us”). By using this website you accept them. Client engagements are additionally governed by a services agreement we both sign — where the two differ, the signed agreement wins.
What do these terms cover?
Two things: your use of this website (including the free tools and content on it), and the default terms under which our SEO services are provided. Specific scope, deliverables, and fees for client work are defined in each client’s services agreement, not on this page.
The content on this site is provided for general information. It is our honest professional opinion, but it isn’t individualized advice for your business until we’re actually working together.
Do you guarantee rankings or results?
No. We never guarantee rankings, traffic levels, or AI citations — search engines and answer engines are controlled by third parties, and no honest agency can promise their output. What we commit to is conduct: named deliverables, logged where you can see them, and a free month if we miss one.
We’ve written about why ranking guarantees are a red flag in our FAQ and our method. If a competitor guarantees you #1, these terms cheerfully release you to go find out how that ends.
How does billing and cancellation work?
Plans are month-to-month at the prices published on our pricing page, with no setup fees and no long-term contracts. Cancel before your next billing cycle and you owe nothing further. Fees for a month in which work was delivered are non-refundable.
Who owns the work?
You do. Content, technical fixes, and reports delivered under a paid engagement belong to you once they’re paid for, and they stay yours if you leave. We retain ownership of our internal tools, processes, and know-how, and of this website’s content and branding.
You may not copy or republish this site’s content without permission, with one exception we actively encourage: quoting us, with attribution and a link.
What are the limits of our liability?
To the maximum extent permitted by law, this website is provided “as is,” our total liability arising from any engagement is capped at the fees you paid us in the three months before the claim, and neither party is liable for indirect, incidental, or consequential damages such as lost profits.
Nothing here limits liability that Washington law does not allow to be limited. Search algorithm changes, ranking fluctuations, and decisions made by search or AI engines are outside anyone’s control and are expressly not something we’re liable for.
Which law governs, and where?
These terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Any dispute that can’t be resolved by talking like adults will be brought in the state or federal courts located in King County, Washington.
Can these terms change?
Yes — updates are posted here with a new date at the top. Continuing to use the site after a change means you accept the updated terms. For active clients, material changes to an engagement are handled in the services agreement, not by silently editing this page.
Questions?
Email hello@seo-sasquatch.com or use the contact page. We reply within one business day.